The office
Three readers, one inventory
Model Vertex Point exists because too many rooms in the Klang Valley were arguing about a single usage number that had never meant one thing.
Origin
The first assessment was not a business plan. Aisha Rahman sat with a product team in Petaling Jaya whose AI-assisted writing product could not answer a plain question: which screens had actually called the model the week before last. The provider invoice was tidy. The app was not. Composer, save-hook, and a forgotten nightly job were mixed into one total, and three people in the room held three stories about it.
Model Vertex Point still works from that irritation. We do not sell access to a product. We read a named app, write down the invocation sites, and refuse to summarise until the inventory exists. SS15 is a practical address — close to teams in Subang, Damansara, and the rest of the Klang Valley — not a metaphor.
How we work
We take one app at a time. A counterpart who can name routes the same day is part of the fee, whether they sit in our room or we sit in theirs. If logs omit identity, we say how much of the picture is inferred from timestamps. We would rather delay a start date than invent a week.
Walkthroughs are readings. We do not replace the report with slides. Mixed rooms — product, engineering, operations — are Priya’s work; she keeps the conversation on rows and writes the one-page record of what was actually agreed.
What we will not pretend
We are not a model vendor, a prompt studio, or a substitute for your own tracing. Credentials here are ordinary: years spent reading product analytics, tracing work in Cyberjaya, facilitation in a public-sector digital unit. Useful, not ornamental. If an app cannot be observed, we decline the date.
The readers
Aisha Rahman
Lead usage analyst
Aisha reads live apps the way an editor reads a manuscript: site by site, refusing to summarise until the inventory exists. She spent years in product analytics for Klang Valley teams before deciding that AI-assisted apps needed a slower, more literal kind of usage picture.
Wei Liang Tan
Instrumentation reviewer
Wei Liang works on whether a log line can be tied to a screen, an attempt, and a model. He is the person who will stop an assessment rather than guess a parent call. He previously supported tracing work for a payments team in Cyberjaya.
Priya Menon
Briefing lead
Priya sits mixed rooms — product, engineering, operations — and keeps them on the same rows. She writes the one-page record that leaves with the group. Before Model Vertex Point she facilitated delivery reviews for a public-sector digital unit in Putrajaya.